Frequently Asked Questions

Everything you need to know about Turning Pages.

How do I download my book?

After purchase, you'll receive an email with a download link. You can also access your books anytime from your account page.

What formats are available?

Our books are available in PDF format, readable on any device - phone, tablet, computer, or e-reader.

Where do my purchase proceeds go?

100% of proceeds support NYC Domestic Violence programs that help survivors in New York City with housing, counseling, and legal services.

Can I get a refund?

Due to the digital nature of our products, all sales are final. However, if you experience technical issues, please contact us and we'll help resolve them.

How can I submit my own book?

Visit our For Authors page to learn about our submission process and how you can contribute to our mission.

Is my purchase tax-deductible?

Turning Pages is a subsidiary of NYC Domestic Violence (EIN: 47-4399807), a registered 501(c)(3) nonprofit. Consult your tax advisor about deductions.

Still have questions?

Contact Us